At JustDance, we understand that plans can change. This Refund Policy outlines the conditions under which refunds may be granted for class fees, workshop registrations, and memberships. We strive to handle all refund requests fairly and promptly.
Email us with your enrollment details and reason
Our team reviews your request and eligibility
You receive confirmation of approval or reason for rejection
Amount credited to original payment method
| Situation | Refund Status | Amount |
|---|---|---|
| Cancellation within 48 hrs of enrollment | ✔ Eligible | 100% Refund |
| Cancellation 3–7 days before class starts | ~ Partial | 50% Refund |
| Cancellation less than 3 days before class | ✗ Not Eligible | No Refund |
| Class cancelled by JustDance | ✔ Eligible | 100% Refund or Credit |
| Medical emergency (with documentation) | ~ Partial | Up to 75% Refund |
| No-show without prior notice | ✗ Not Eligible | No Refund |
| Workshop / Special Events | ✗ Not Eligible | Non-refundable |
We understand that life is unpredictable. In cases of serious medical emergencies, bereavement, or relocation, please reach out to us directly. We will evaluate each case individually and try to offer a fair resolution, which may include a fee credit, transfer, or partial refund.
If you are dissatisfied with our refund decision, you may escalate the matter to our management team at manager@justdance.com. We will make every effort to resolve disputes amicably within 10 business days.
Contact our support team at refunds@justdance.com or call +91 98765 43210 between Mon–Sat, 10 AM – 7 PM. We're happy to help!